Emergency calls
- Burst supply lines and flooding restrooms
- Sewer backups through floor drains
- No hot water in a kitchen during service
- Gas smell near equipment: SoCalGas first at 1-800-427-2200
- See 24/7 emergency plumber
Southpark is Fountain Valley's 126-acre office, research and light industrial district along Euclid St between Slater Ave and Talbert Ave. We handle the plumbing that keeps its buildings open: restrooms, water heaters, backflow assemblies, grease lines and after-hours emergencies.
Southpark plumbing is commercial plumbing: high-use office restrooms, commercial water heaters, backflow assemblies that the City requires to be tested by a county certified tester, grease interceptors for food service under the City's grease ordinance, and sewer and drain work in light industrial buildings. We schedule around business hours and answer after-hours calls. Call (657) 669-4766.
Southpark is a business district governed by its own City specific plan, the Southpark Specific Plan, in the eastern part of Fountain Valley.
Southpark and the streets around it hold some of Fountain Valley's biggest employers, which makes this the city's main commercial plumbing territory.
Wikipedia describes Southpark as a commercial center near the Santa Ana River with offices for companies including D-Link, Starbucks, Satura and the Orange County Register, plus a limited number of light industrial companies. Listings like that change as leases turn over, so treat it as a picture of the district's mix rather than a current tenant roster.
Two corporate headquarters sit on the district's main streets. Hyundai Motor America lists its headquarters at 10550 Talbert Ave. Architecture firm Gensler describes the campus as about 18 acres, with open offices, a showroom, an automotive tech center and a parking structure. The City's economic profile lists Hyundai at about 1,400 employees as it expands its headquarters. Kingston Technology's global headquarters is at 17600 Newhope St, and the City lists Kingston at 807 employees. We do not claim either company as a customer; we name them because they show the scale of buildings in this part of town.
The Orange County Sanitation District's administrative offices and primary treatment plant are also in Fountain Valley, next to the Santa Ana River. OC San's offices are at 18480 Bandilier Circle.
Each kind of Southpark building has its own plumbing load, and the problems follow the use.
| Building type | Typical plumbing | Common calls |
|---|---|---|
| Multi-tenant office | Restroom cores, break rooms, drinking fountains, small water heaters | Flush valve failures, clogged urinals, leaking supply stops, no hot water at break rooms |
| Corporate campus | Large restroom groups, commercial water heaters, cafeterias, site irrigation | Water heater replacement, grease line jetting, backflow testing and repair |
| Research and development | Lab sinks, eyewash and safety showers, process water lines | Tempered water at safety fixtures, trap issues, backflow on process connections |
| Light industrial and warehouse | Restrooms, mop sinks, floor drains, hose bibs, yard hydrants | Floor drain backups, broken hose bibs, long building sewer runs |
| Retail and food service | Kitchen sinks, floor sinks, grease interceptors, high-demand hot water | Grease blockages, interceptor problems, water heater recovery |
Our commercial plumbing page covers the full list of services. This page focuses on what we see in Southpark specifically.
The most common Southpark call is a restroom problem in a busy office building, because commercial restrooms get hundreds of uses a day and one stuck valve can close a whole room.
We work with property managers to schedule repairs before or after business hours when a restroom has to close. For fixture work in general, see toilets, faucets and fixtures.
Southpark buildings use everything from small point-of-use heaters under break room sinks to large commercial tank and tankless systems serving kitchens and locker rooms. The right fix depends on the demand pattern, not just the size of the old unit.
Hard water matters here as much as it does at home. In 2025, City of Fountain Valley water was 100% groundwater from the Orange County Groundwater Basin managed by the Orange County Water District, averaging about 13 grains per gallon. Scale collects in tank bottoms and in tankless heat exchangers, which is why descaling and flushing schedules matter for commercial heaters. Our water hardness guide has the City's numbers.
Replacement work needs a permit. The City's Building Division requires a permit before installing, altering, repairing or replacing a plumbing system, and its handouts include a water heater handout. California also requires water heaters to be braced or strapped against earthquake movement. We pull permits, coordinate inspections and plan the swap so the building is without hot water for as short a time as possible. See water heater repair and tankless water heaters.
Backflow assemblies keep water from a building's system from flowing back into the City's drinking water, and the City tracks their testing.
The City of Fountain Valley and the Orange County Health Care Agency run a cross connection control program. Under Fountain Valley Municipal Code Section 14.17 and California Administrative Code Title 17, businesses and some residential properties may be subject to a backflow device. In a district like Southpark, assemblies are common on domestic water services, fire lines, irrigation and process connections in labs and light industrial spaces.
The City tracks backflow devices in its cross connection program. Keep the notice and the device location handy.
Testing must be done by an Orange County Health Care Agency certified tester who is licensed to do business in Fountain Valley. The City publishes a list of approved testers.
A failed test usually means worn checks, springs or relief valves. Rebuilding or replacing the assembly is plumbing work, and a permit may apply to a replacement.
The completed test form goes to the Public Works and Field Services Division at 17300 Mt. Herrmann St, Fountain Valley, CA 92708, or by email to xconnect@fountainvalley.org.
The City's Water Quality Technician answers backflow questions at 714-593-4624.
Any Southpark kitchen that makes fats, oils and grease (FOG) is covered by Fountain Valley's grease ordinance, and the City inspects food service establishments.
The Southpark plan allows restaurants with a conditional use permit, and corporate campuses often have cafeterias. That puts grease control squarely on the list for building owners and tenants here. The City's grease ordinance page lays out the rules:
| Rule | What the City says |
|---|---|
| When an interceptor is required | New construction, remodels or operational changes, and facilities with a sewage spill since May 20, 2001 |
| Occupancy | No Certificate of Use and Occupancy until a required grease control device is installed, inspected and approved |
| Minimum size | 750 gallons |
| Service frequency | Typically 4 times a year, depending on the type and volume of food preparation |
| Who services it | A licensed liquid waste hauling company |
| Records | Keep manifests, receipts and invoices for at least 2 years |
| Kitchen fixtures | Food screens on all kitchen sinks and floor drains; food grinders prohibited at new food facilities |
| Staff training | Train back-of-house staff every 6 months, keep a signed training log, post "NO GREASE" signs |
A licensed hauler pumps the interceptor. Our part is the plumbing around it: jetting the grease line from the kitchen to the interceptor, clearing floor sinks, fixing broken baffles or outlet tees, and camera inspection of the line to the sewer. Grease that gets past a neglected interceptor can block the building sewer and, in the worst case, cause a spill into the street. See drain cleaning and hydro jetting.
A Southpark building's private sewer runs from the building to the public main, and the owner is responsible for it, including the part under the sidewalk and street. The City's sewer guidance spells that out for all property owners.
Large single-story warehouse and industrial buildings often have long building sewers and many floor drains. Floor drains dry out if nothing runs into them, which lets sewer gas into the building. Trap primers or a scheduled bucket of water fix that. Blockages in long runs need a camera to find, and older lines can have the same cracks, offsets and root problems as homes. See sewer line camera and repair.
If sewage overflows from a cleanout or manhole, the City's guidance is to stop water use, have a plumber clear the blockage, keep people away and keep sewage out of storm drains with sandbags or other barriers when it is safe. Report spills to the Orange County 24-hour hotline at 1-877-89-SPILL (1-877-897-7455). For spills from OC San's regional sewers, OC San's Plant No. 1 Control Center in Fountain Valley takes calls 24/7 at (714) 593-7025.
Southpark buildings are busiest during the work week, so a lot of our work there happens early, late or on weekends. We answer the phone 24/7, give a written price before work starts, and give an honest arrival window rather than a promise.
Southpark is on City of Fountain Valley water, and its sewage goes through City lines to OC San.
| Issue | Who handles it | Number |
|---|---|---|
| Water service, meters, leaks in the street | City Water Services | (714) 593-4420 |
| Water or public works emergency after hours | City after-hours line | (714) 593-4485 |
| Backflow questions | City Water Quality Technician | 714-593-4624 |
| Sewer or grease spill | Orange County 24-hour hotline | 1-877-89-SPILL |
| Regional sewer spill | OC San Control Center, Plant No. 1 | (714) 593-7025 |
| Permits | Building Division, City Hall, 10200 Slater Ave | 714-593-4429 |
| Plumbing inside your building or private sewer | A licensed plumber | (657) 669-4766 |
The full list is in our who to call guide. For homes just south of Talbert Ave, see South Fountain Valley; for the residential side east of Brookhurst St, see East Fountain Valley.
A real person answers 24 hours a day. You get an honest arrival window and a written price before any work starts.
Southpark is a 126-acre business district along Euclid St, around its intersections with Slater Ave, Grace Ave, Southpark Ave and Talbert Ave, near the Santa Ana River side of the city. The exact boundary is on the City's Southpark Specific Plan map.
Many do. The City says businesses and some residential properties may be subject to a backflow device. Tests must be done by an Orange County Health Care Agency certified tester licensed in Fountain Valley, and forms go back to Field Services.
The City says typically 4 times a year, depending on the type and volume of food preparation. A licensed liquid waste hauler does the pumping, and records must be kept for at least 2 years.
Yes. We schedule restroom repairs, flush valve rebuilds and fixture work before or after business hours when a room has to close, and we answer emergency calls 24/7.
The property owner. The City says owners maintain the private lateral from the building to the public main, including the part under the sidewalk and street.
Stop water use, keep people away and block any flow toward storm drains if it is safe. Then call a plumber to clear the line and report the spill to the county hotline at 1-877-89-SPILL.
Yes. The Building Division requires a permit before replacing or altering plumbing, including water heaters. We pull the permit and schedule the inspection.
Yes. We handle floor drains, long building sewers, hose bibs, restrooms and water heaters in warehouse and light industrial spaces. See commercial plumbing.
Facts on this page come from these public sources, checked October 31, 2026.